Office 365: Configure your iOS mobile device – North Valley Baptist Church

Here are instructions for configuring corporate email on your iOS device. While IT recommends using the Outlook for iOS app, you have the option of using the built-in iOS mail app. Instructions for setting up both are shown below.

Set up your email account using the Outlook for iOS app available from the Apple Store or the built-in iOS mail app.

iOS Outlook app Use Outlook for iOS

Built-in iOS mail app Use the built-in iOS mail app

NOTE Outlook for iOS requires iOS 8.0 or higher. App availability varies by country so find out what's available in your country. If the app is incompatible with your device, try adding your mail account using the built-in mail app that comes with your device.

Download the Outlook for iOS app from the Apple Store if you haven't installed it yet.

If you already have it installed, open it, then tap Settings > Add Account.
Tap Office 365.
Type your full NVBC email address, type your Active Directory password, and then tap Sign in.

TIP If you get a time-out message, your password or other information might be incorrect. Retype the information, and then try again.

NOTE If you previously selected Exchange to set up your account you may receive a message about security upgrades and you'll need to re-sign in. Follow the prompts and sign in with your full NVBC email address and Active Directory password.
Select Yes to let the app access your info. Outlook for iOS begins syncing.
Tap one of the icons to view your calendar, files, or contacts in the app.
To learn more about using Outlook for iOS, tap Settings > Help. Or, see Frequently asked questions about Outlook for iOS and Android

Go to Settings > Mail > Accounts
Select your current NV account
Delete Account *Very Important*
Tap Settings > Mail, Contacts, Calendars >Accounts > Add account > Email.
In the Add Account page, tap Exchange.
Enter your full NVBC email address, and your Active Directory password, and then tap Next.
By default, Mail, Contacts, and Calendar information are synchronized. Tap Save.
If you're prompted to create a passcode, tap Continue and type a numeric passcode. If you're prompted and don't set up a passcode, you can't view this account on your device. You can also set up a passcode later in your settings.

Not working? Make sure you entered your email and password correctly and try again. You can also try setting the account up manually following the steps in the sectionSet up IMAP or POP email accounts, but selecting this method will only add your email, not your calendar or contacts.

Learn about other Office 365 resources for iOS in the See Also section at the bottom of this page.